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You've become an employer... so now what?

Whether you’re employing staff for the first time or have taken over a business with current employees, the information and suggestions in this free Employer Guide will help you understand your obligations.

Is it time to move your payroll to the cloud?

Payroll law in NZ is complex and there are a lot of grey areas that cause confusion. Sometimes what seems logical and fair is not right and good employers get into situations that cost them dearly.

Receipt Bank: Adding Bank Accounts

Receipt Bank allows you to add in details of your bank accounts and payment methods in order to help us categorise your receipts and invoices even more efficiently!

Debtor Daddy - Set & Forget Credit Control

Debtor Daddy is a brilliant credit control app that works alongside Xero to help you get your invoices paid faster. It's an automated reminder system that sends up to 5 email reminders to your customers if they don't pay their invoices by the due date.

Xero: The Quick Start Guide

This tutorial gives a quick overview of how to set up your business or a new organisation in Xero accounting software. Once you've made the switch to Xero, you can be up and running within minutes – and it's a pleasure doing business.

Xero: Full Setup Guide Walkthrough

This video tutorial walks through the setup guide for Xero accounting software. The step-by-step process shows you how to make a full conversion to Xero – from your old accounting software, paper-based accounts, or if you're a new businesses starting from scratch.

Forecast Frequency - Daily, Weekly, Monthly or Quarterly?

One of the frequent requests we get at Float is for daily cash flow forecasting. A lot of businesses are interested in more granular forecasts to get better insights into how their available cash changes day by day. And with good reason: Even if you have a big invoice being paid to you in a couple of days, if you reach your overdraft limit today, you may still be in trouble. It’s worth keeping on top of your cash flow!

Streamline Sales and Invoicing with Cloud Accounting Software

A successful, solid sales process is crucial for small businesses. But seeing your cashflow through to completion is just as important. To achieve this, it’s vital that you have a strong invoicing process and an accounting system that’s intuitive, easy to use and complements your sales process.

How much should you pay yourself?

You started your own business to do something you love and make a living. But how much should you pay yourself? Too little and you may struggle to survive. Too much and your business might be at risk. So how do you strike the right balance?

Email Marketing for Retailers: 5 Steps to More Subscribers, Engagement and Sales

As far as online marketing strategies go, email is what some people would consider a dinosaur–it’s been here since the beginning. But unlike our extinct friends, we know that email won’t be going anywhere anytime soon.

Beyond Offers: 6 Types of Emails Customers Love Getting

While emails containing coupons and offers are common - even recommended - for retailers, sending promotional messages is just scratching the surface. You also need to explore other “breeds” of emails to see what works best for your audience.

How can your small agency compete with the big boys?

You’re the new agency in a town with a few of the big firms. Your team is young, hip, and talented … but how can you convince clients to give you a chance when there are already established agencies who have that guaranteed “safe bet”?

Managing Your Agency's Virtual Team

Ah, freelancers. As an account manager, they are either the light of your life, or the bane of your existence. Freelancers can save your ass when a project scales beyond your team's capacity, or they can cost you dearly when they suddenly decide to go on holiday with your urgent work still sitting unfinished on their desk.

Tracking training for business success

It’s no secret that businesses with a culture of training are seen as quality organisations. The right training is a key element in the business strategy and it’s the lifeblood of most successful businesses. A true training culture continuously challenges its own methods and ways of doing things. This ensures continuous improvement and the capacity to change.

IT Services – 4 Tricks for Improving Support Ticket Responses

When you've had a computer crash, or you've got a software issue that's preventing you from doing a certain job, or you're terrified that you've wasted money on something that doesn't work, you're even more susceptible to taking offence to written messages. This is why customers dealing with email support are often more sensitive than other type of customers.

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Budget 2014 - More Pain than Gain

It is important to build for a stronger future for Australia and I understand that governments must make tough decisions. It remains to be seen how this will play out across our economy and community.

Bushfires and the Cloud

The last week was very stressful for our community with bushfires threatening many towns in our area. The upshot is that at least one of our clients has lost their home and many others have had substantial damage to their property.