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6 Big Mistakes Retailers Make When Dealing with Data

It’s no question that data is a godsend for many retailers. Analytics can help you get to know your business better and can enable you spot trends, identify problems, and plan for the future. Data also empowers you to make more reliable decisions in just about every area of your business, including sales, inventory, staffing, and more.

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BankLink to Xero: made even easier for Aussie customers

One of the many things I love about working at Xero is how we can spot a gap in the market and work at #xerospeed to create a solution. It’s not only a buzz to see it happen, it’s also great for our customers – and rewarding for the people who work on the project, too.

What Australian small businesses need to know about the budget

The government has high hopes for Australian small businesses and is banking on them to boost the country’s economic growth over the next few years.

Selecting a cloud inventory solution for an ecommerce business

A cloud inventory solution is one of the most important tools for an ecommerce business. Cloud inventory is the core of your operations, providing the infrastructure and technology needed to manage goods. There are many great cloud solutions which integrate with multiple marketplaces, shopping carts, and accounting platforms.

Why Change What You’ve Always Done?

Job Management Software is a new market. Anyone using it is ahead of the game. Those that have adopted it name three key reasons for abandoning their old ways. ‘ Needless extra admin’, ‘Scheduling the workforce was painful’ and ‘We have had poor visibility of job progress’ are the top three.

Go green! 10 easy ways small businesses can make their office more eco-friendly

Making your office a little greener is not just a great way to do your bit towards a healthier and more sustainable planet, it can also give your business a point of differentiation, while also helping your bottom line.

Top tips for hiring recent grads

A popular topic these days is how to hire the perfect candidate for your business. Many industries seem to be suffering from a candidate shortage. When you can’t hire a quality candidate with a lot of experience, the focus quickly turns to hiring people straight out of school. So, how do you identify the diamonds in the rough? How can you give them what they need to grow and turn them into the best they can be?

5 ways to boost productivity using timesheets

In the past, having honest scales were key to doing good business. Today, for many service-based businesses, our scales are our timesheets. Keeping our timesheets honest is not only good for our customers, but necessary to grow your business.

Pricing it Right

When deciding how to price your products, you need to understand how – and where – your business fits into the economy.

How to Price Across Multiple Channels: What Retailers Need to Know About Modern Pricing Policies

Back in the day, retail pricing was relatively straightforward. Customers would walk into a store, browse products, look at their price tags, and if they like what they see, they would move on to checkout.

Writing a blog & why your customers will love it

You offer a valuable service, a skill set or a must-have product. Whatever your business, your customers obviously turn to you for a reason. And when it comes to sharing a little knowledge, your customers will be ready and waiting to read something from you, in your own voice.

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Smart Business Advice - Improving Sales

What ‘simple things’ can you do to improve sales?
Regardless of what is going on in the economy there are always simple things many businesses can use to improve their sales and profits.
Sometimes making more sales is as simple as talking to more potential customers about what you sell.

Six good reasons to start a business

This guest blog is by Tim Campbell, the first winner of BBC TV’s The Apprentice and co-founder of the Bright Ideas Trust, a charity that helps people start their own businesses.

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Secret Tips for Agencies to Improve Client Relationships

The beginning of a relationship is always the best. You laugh at each other’s jokes, you look forward to every phone call, and you truly enjoy getting to know one another.

Retail Sales Tips: How to Read Customers and Sell to Them Like a Pro

Are you a retailer (or retail sales associate) who’s struggling with how to approach shoppers? Worried that you lack the magic touch, or that you’ll come off as an annoying salesperson? Would you rather be awkwardly staring at your store’s point of sale software screen than actually talking to the customer in front of you?

Maximise your profit with upsells and cross sells

As a merchant or a person acquainted with ecommerce, you might have heard such terms as “cross selling” and “upselling”. But if you think these are some sort of sophisticated novelties – they are not. These techniques have been used by many generations of traditional retailers and are still considered to be the keys to profit generation.

How to understand your customers

In more than 20 years of writing for and about a wide variety of companies, I’ve noticed something important. The businesses that flourish are the ones that truly understand their customers – who they are and what they want.

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Graham McGregor on three valuable marketing lessons

I've learned a number of valuable marketing lessons over the last few weeks and I thought I'd share three of these with you.

Why cloud accounting is good for business

If you want your business to work smarter and faster, cloud accounting software is a wise investment. Working in the cloud will give you a better overview of your finances, and improve collaboration with your team.

When you should hire an accountant

Accountants can help out at various stages during the growth of your business. They can handle much more than just your payroll and tax returns. So when should you consider hiring an accountant for your small business?

Move from Excel to accounting software

Small businesses often start out using Excel – but that’s only doable up until a point. Like every teenager eventually becomes an adult, your business needs to evolve and grow. Find out why the smartest organisations are using online accounting software instead.

How much should you pay yourself?

You started your own business to do something you love and make money. But how much should you pay yourself? Too little and you may struggle to survive. Too much and your business might be at risk. So how do you strike the right balance?

Make the use of 1-click sales in your emails

Ever get that one product in that you just know will sell if people just get a chance to buy it quickly and easily?

How social commerce could be the game changer

We live in a social world. As much as some of us hate to admit it, social media plays a significant role in our everyday lives – from news updates to obscure selfies – the world is documented through social feeds.

Customer Acquisition Techniques Every Retailer Should Know

Congrats! You just finished setting up your online store. You’ve created winning product pages, put up some killer product photos, and you’re ready to start selling to the world.

Pain Points Before GeoOp

We asked you, our customers, to share with us the pain points that made you turn to GeoOp and had you try and quantify the savings you’ve made.

My Building blocks for value-add success

Starting out afresh – either creating your own accounting practice or regenerating one from within – can be a daunting venture. It is a leap of faith, but also a tantalising opportunity to journey down a different path.

Are your best brand champions sitting just down the hall?

With the digital age in full swing, it’s no surprise that your employees’ personal and professional lives are becoming more and more intertwined.

9 Tools That Support Better Agency-Client Relationships

While this likely isn’t news to your agency, as with any service business, there is a constant struggle to retain and grow long-term client relationships.

3 Tips to Streamline Monthly Invoice Management

Invoices are a necessary evil. It’s what your agency needs to get paid! As your agency’s financial manager, ownership of this monthly responsibility falls to you.

Where is the ‘hidden market’ for what you sell?

One of the big opportunities for many businesses is the huge ‘hidden market’ for what they offer.

Understanding ‘word of mouth'...

One of the marketing e-zines I find particularly helpful is called ‘The Likeable Expert’. It is written by Michael Katz the owner of Blue Penguin Development.

Remembering Accountants who served

Choosing the right tax agent

There are some dodgy tax agents out there - how do you know if yours is a good one?

When a contractor isn't a contractor

Just because an employer says you're a contractor it may not be so.

Love Beautiful

What’s the word customers most use to describe your brand? Don’t do any fancy research or hire any consultants. Just go listen. Listen with an ear to the words they use in the first sentence. Then keep score.

Continual innovation at pace

In the desktop world that we are rapidly leaving behind, updates are infrequent and painful. If there was something you didn’t like or didn’t quite work in your accounting software it could be years before you got a fix for it.

Annual Leave Loading Payable On Termination

Do employers have to pay annual leave loading to employees on termination?

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3 Ways to Keep Your “Get Organized” Resolution at the Office

Getting organized is the second most popular New Year’s resolution, according to a study conducted by the University of Scranton. Are you still sticking to yours?

3 Time Management Tips For Agency Pros

Agency-life can be a whirlwind. With client requests, impromptu projects, and ever-looming deadlines, simply retaining your sanity can be tough. But all hope is not lost.

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Make the Right Hire: 3 Tips for Agencies to Consider

Successful agencies are constantly on the hunt to attract and retain top talent through recruiting and networking. But making a hiring decision isn’t easy, and it’s important to hire the right person—the first time around.

What is your Unfair Marketing Advantage strategy for the next 12 months?

What is your ‘Unfair Marketing Advantage Strategy’ going to be for the next 12 months?
In other words, what will you change (or do differently) so you get much better business results in the next 12 months with a lot less effort?

How to Get in Front of Customers Who Are at the Research Stage of the Shopping Journey

It’s very rare for consumers to make purchase decisions without doing any research. Save for impulse buys, people generally take their time and consult several sources when they’re trying to decide what to buy and who to buy from.

Using Creative Thinking to Increase your Sales

There a simple creative thinking system that you might like to use to increase your sales fast. It’s called the 20 idea method.

The Importance of Using Professional Photography for Products

Human beings are overwhelmingly visual. How could I say that? 90% of information transmitted to the brain is visual, and visuals are processed 60,000X faster in the brain than text. Why are high-quality photos important for online retail?

Seven business lessons from seven female entrepreneurs

Women all over the world are becoming entrepreneurs and building successful businesses. What lessons can they teach the rest of us? Here, seven famous female entrepreneurs share their tips for success.

How to write SEO Friendly Product Descriptions

We understand that SEO can be a bit of a mysterious beast. So we reached out to our friends from Alpha Digital, to share some of their best practice tips to help you make your product descriptions SEO friendly.

How to Have a Paperless Office

Busy offices can generate a lot of paperwork. But too much paper can reduce the efficiency of your business – and cost you money. So what steps can you take to cut the amount of paper your business uses?

How to create an efficient inventory management system

Inventory management can be hard for any business to do well. Whether you're in manufacturing or retail, your business can suffer if you have too little stock – or too much. Here's how to get it right.

It’s never been so easy to streamline your business operations

If there was an option to make things easier for yourselves…would you take it?

3 Monetary Basics You Should Continuously Be Reviewing

Do you know who an incredible advocate for hard work was? Mary Poppins.

Developing an IP strategy

There is no question that an IP strategy should be aligned with business strategy.
But, what needs to be better recognised is that IP issues can actually drive most strategic considerations in an organisation

Android 2.6 released

Last week we released version 2.6 of the Android app. It’s been a staggeringly long time since I put out a blog post about Android – for the Files release for expense claims, way back in July. A lot has happened since then. This post wraps up the five major releases we’ve done over that time, and gives you an idea of what we’re working on now. While we haven’t made a song and dance about Android for a while, we have released a steady stream of small but significant improvements.

Starting your business

Starting a business is a big decision, and needs careful research and planning well before you start trading.

Claiming website development costs

If you pay for a website for your business, here are some things to remember about claiming the costs…

ATO Mobile App

The ATO app puts tax and super help in your hand, making it easier for you to conduct your tax and super affairs on the go.

You've Got Data - Now What? Making data meaningful to your business

We live in a globally connected, digital economy. In this world the all-pervasive force is data. So much so that is has become to the digital economy, what oil was to the industrial. There has never been a better time to use data to drive your business performance.

This Week in Retail: Beating customer expectations, increasing per-ticket sales, and more

What do modern customers expect from retailers? How can you increase revenues per transaction? How can you ramp up word-of-mouth for your business? Our latest retail roundup answers these questions and then some.

Rust (and debt) never sleeps

Rust never sleeps’ was supposedly the tagline for a 1970s advertising campaign for a rust-inhibitor product called Rustoleum. Although the phrase found far more traction as an album title for legendary Canadian rocker Neil Young, it resonates with us here at Debtor Daddy because it echoes one of our favourite sayings that “Debt never sleeps”.

Kitchen table entrepreneurs – turning your hobby into a business

From cupcake-crazy home bakers to fitness addicts and artistic dreamers, more and more entrepreneurial Britons are turning passions and pastimes into money-making enterprises. In fact, latest studies show there are 600,000 more micro businesses in the UK today than there were during the onset of the financial crisis in 2008*.

Got a Blog? These 10 Blogging Trends Could Impact You in 2015

Over the last five years, blogging for business has become an industry unto itself. With numerous companies all over the world vying for the top talent and the most pageviews, it’s no surprise that the top business blogs are those which can adapt and respond to the changing landscape of the digital world.

Five tips to create sales quotes that get accepted

Small businesses win work by using sales quotes (also known as price quotes). Yet they often don’t realise that how they prepare and create quotes can cost them business. Many lose revenue by not following up on quotes or turning quotes around fast enough.

Five rules for managing small business cashflow

Cashflow management is vital for a growing business. We spoke to Ed Castaño of BlueVine, a provider of working capital to small businesses, to find out how to manage cashflow. Here are his thoughts.

Don’t Get Left Behind: 6 Ways Retailers Can Adapt and Evolve along with Customers

Change. Whether you’re someone who welcomes it with open arms, or you’re the type who tries to maintain the status quo as long as possible, change is inescapable. As the cliché goes, change the only constant thing in the world. And in retail, this statement couldn’t be more true, especially in the last few years!

Digital Storage: The Efficiency Advantage

If you're running a small business - and there are nearly 30 million of you in the U.S. alone - then you know the old adage rings true: Time really is money.

Change Management: How To Help Employees Cope With Change At Work

No industry is exempt from change. Change is inevitable. It affects everyone within a business, from the CEO and director through to front line employees. It’s important to keep in mind the implications of change that can occur if it isn’t managed appropriately.

5 Trends that could affect your ecommerce store in 2015

When Heraclitus said “the only thing constant is change” in the 5th century BC, he probably didn’t have the internet in mind, but his words couldn’t apply more closely to any other field than to this one.

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5 Interview Questions to Find the Right Hire

We all know the colleagues we love working with every day. They usually have a few common characteristics, including…

3 Ways To Overcome The Management Blues

Often it’s easy to get stuck in a rut. You begin to doubt yourself and your ability to perform your job at a level that you see fit. But you know what? It’s okay.

10 steps to perfect small business payroll in 2015

This is a good time of year to review various parts of your business. Payroll is sometimes neglected in reviews, yet it's an important topic. So here's how to make payroll work perfectly for you this year.

How to Collect Data in Your Store and Four Ways to Use It

Retail stores have long been collecting basic details (i.e. name and email) on their customers. Now, with the help of some nifty retail cloud solutions, it’s possible to collect so much more.

4 Smart Investments Retailers Can Make in 2015 (and How to Minimise Risk)

There’s some truth to the saying “You have to spend money to make money.” When you’re running a business, shelling out without seeing an immediate return is part of the territory.

Digital Tips to Attract Clients Online This Tax Season

Your website or LinkedIn profile will often be the first thing about your company that a prospective client sees, and as we all know, you only get one chance to make a good first impression.

Health and safety in the white collar workplace

The Government’s campaign for health and safety reform has made it clear that there is an increased focus on high risk industries such as forestry, agriculture, manufacturing and construction.

5 Key Ingredients of a Winning Loyalty Program

Retailers and consumers alike are huge fans of loyalty programs, and for good reason. For merchants, loyalty programs drive repeat spending and encourage customers who buy once to return again and again.

7 Reasons Why You Might Be Losing Customers

Take a moment to imagine you’ve been given the task of being a mystery shopper for one night. Your job is to go in and assess multiple aspects of a venue: its employees, its food and beverage, the decor, the atmosphere – the works.

Always On and Agile: The Growth of Social Recruitment

In the race to attract the best staff, and always have a talent pool ready to fill any immediate gaps at short notice, more employers are turning to non-traditional recruitment channels, using social media.

50 Online Tools That Small Business Owners Can't Blog Without

Is THIS the year that you are going to concentrate on your inbound marketing and commit to creating a blog that generates results for your business? Great news!

Marketing Trends in 2015 Your Agency Needs to Know About

As an agency working with brands to create engaging marketing and digital content campaigns, it’s important to keep up-to-date with the trends in the market.

Tips For Attracting New Customers To Your Business

I’m sure we all remember using acrostic poems growing up. This week we’ve chosen to discuss the topic of customers in acrostic form!

10 reasons HR Needs To Think Like Marketing

No matter what products or services they produce, businesses need two essential things to succeed: employees and customers.

Welcome to Xero software

Xero accounting software is designed to revolutionise the way small businesses manage their finances.

Omni Channel is now real

Omni-channel: The new way for retailers to grow sales and reduce accounting costs. It seems customer demands have outpaced technology over the past few years, particularly when it comes to seamless retailing across in-store, online and mobile channels.

5 things that could be letting your online store down

The e-commerce landscape has and will always be in a constant state of evolution. With the change in technology and behaviour, online retailers have had to factor in user experience not just from a store browsing point of view but also from an order fulfillment and customer service perspective.

Workflow Management Software - WorkflowMax

WorkflowMax is a web based workflow management solution used by creative agencies, accounting and consulting practices and even tradesmen to manage their businesses from quoting and job costing, through to invoicing and reporting.

How much diversification is too much?

When it comes to investing, one of the basic pieces of advice given to investors – large and small – is to ensure their portfolio is well diversified to help protect their investments against volatile markets.

3 Totally Preventable Causes of Stockouts (and How to Avoid Them)

Stockouts almost always make it to the “worst nightmare” lists of retailers, and for good reason. Not only do they lead to lost sales, out-of-stocks also result in poor customer satisfaction and lower loyalty levels.

Solving The Procrastination Problem

Many of us procrastinate, but how many of us are chronic procrastinators? Negatively affecting not only our own performance but the people we work with.

Legal essentials for business

One of the first things you need to find out when you're starting out is what laws apply to your new business. As a small business owner, you'll know that being legally compliant relies on being aware of rules and regulations.

Tattoo you! Do employers have the right to ban body piercing and visible tattoos?

Back in the day, tattoos were the province of sailors, prisoners, truck drivers and goths. Nowadays it seems like every twenty-something has one. But does one have the right to display one’s body art at work?

How ASIC Registry makes doing business easier

Just what are we talking about when we refer to ASIC's Registry?

4 Friction Points Every Retailer Should (and Can) Eliminate from the Shopping Experience

We don’t need a crystal ball to see that the future of retail involves frictionless shopping experiences. Today’s consumers (and those in the near future) want not only to shop across multiple channels (i.e. online, mobile, brick-and-mortar), but to do so quickly and seamlessly.

Don’t Fall into the Trap! Three Myths About Finding Great Leaders

So much reading on the internet today revolves around what makes a good leader, what characteristics a good leader has, and ultimately, how to be a good leader.

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5 Ways to Help Your Team Master the Work-Life Balancing Act

For more than 85 percent of males and 66 percent of females in the United States, the workweek extends longer than 40 hours.

Deducing Your Customers: The How & Why of Conducting Market Research

“Data, data, data. I cannot make bricks without clay.” So said the irrepressible Sherlock Holmes in one of Arthur Conan Doyle’s classic stories, and so echoes thousands of business analysts and statisticians the world over.

Work less and get more done

Why is it that in our always on, always connected world where we take fully automated self service consumer experiences for granted – everything from online shopping, to banking, to theatre and movie ticket reservations – that we’re happy to function in manual mode in the workplace?

Why You Need to Stop Feeling Guilty About Charging For Your Time

I had a conversation with a good friend last week that got me thinking. She has recently started some contract work after having a baby. She’s working from home; juggling motherhood and meetings, feeding and phone calls, and managing suppliers in between managing nap times.